Sophie Coulthard - Practical Steps To Build Company Culture

April 13, 2018

It's the last episode of series two, and it's gone by in a bit of a blur! 

I decided to pick up on a running theme in this series - values and culture. A lot of the guests have talked about company culture and why it's so important, so for this episode I wanted to cover the how. How to shift and change it and what the benefits are.

I run a lot of workshops with care companies looking at this very thing, so I'm used to resistance and stubborness when it comes to change! But with these steps you should be able to make a difference.

Please let me know what you put in place! I love hearing your stories on Twitter.

LINKS

Find me on LinkedIn HERE

My company website is HERE

The Madlibs Culture Game is available as a download HERE

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! See you in June, Sophie

 

 

00:0000:00

Pat Ison - Resident And Participant Of Heartwarming Documentary

April 6, 2018

I finally managed to find a resident to interview for the podcast and what a resident! Pat Ison lives in Bristol in an independent living flat, among other types of accomodation including sheltered housing and a nursing home.

I got to meet her face to face and we sat in the dining area while I asked all sorts of questions including how she found her home, what she considered before moving and how easy it was to make friends.

I also couldn't wait to talk with her about her participation in the Channel 4 documentary "Old People's Home For Four Year Old's" which aired in 2017 along with a Christmas special. 

I think you can tell I was very fond of Pat and it was great to understand from a resident's point of view what challenges she sees in a care environment and what advice she would give.

LINKS

You can still watch the documentary on Channel 4 OD HERE

If you'd like to send Pat a postcard to let her know you enjoyed the interview, you can contact her HERE

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Mike Corbett - How The Industry Comes Together At Care Events And Why You Should Attend

March 30, 2018

Mike Corbett is the Care Portfolio Manager for Closer Still Media and heads up the two largest care events in the country - Health Plus Care at the Excel in London in June, and The Care Show at the NEC in Birmingham in October.

As he's been organising events of 8 years I was keen to get some tips from Mike and understand what he's learned about managing a team. I also wanted to know what was new for the two shows this year, what the key topics would be and why people working in all aspects of care should attend.

Links

Find Mike on LinkedIn HERE

Health Plus Care is at the London Excel on 27th and 28th June. Find the website HERE

Follow Health Plus Care on Twitter HERE and on Facebook HERE

The Care Show is at the Birmingham NEC on 17th and 18th October. Find the website HERE

Follow Care Show on Twitter HERE and on Facebook HERE

You can find all of the episodes on PodBean.comiTunes or Spotify. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Issac Theophilos - Manager Of A Twice Rated Outstanding Care Home

March 23, 2018

Issac Theophilos has achieved what very few managers have; his home has been rated "Outstanding" not once, but twice, and the second inspection saw the Outstanding rating awarded in all five categories. 

I couldn't wait to find out how he did it, and hear more about Issac's ideas about "Collective Leadership", how his team celebrate success, and his journey from Kerala in India, to care home manager in the UK.

LINKS

Follow Issac on Twitter HERE

You can find Issac's website HERE

You can find all of the episodes on PodBean.comiTunes or on Spotify. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Andrea Sutcliffe - Chief Inspector Of Adult Social Care

March 16, 2018

Andrea Sutcliffe doesn't really need an introduction... If you work in social care in the UK you are bound to have heard of Andrea as she is the Chief Inspector for CQC and was recently awarded a CBE for her achievements over the last 30 years.

In this epsiode I was keen to get to know Andrea and ask the questions she may not get asked in her usual interviews. We talk about social media, winding down outside of work and football, and it was great to hear a different side to her. 

Andrea also shares some of her thoughts on what it takes to achieve an outstanding service and how "the mum's test" came about. We really did cram as much as possible in this interview and I hope you enjoy it.

Links

You can find the website for CQC HERE

You can follow Andrea on Twitter HERE

You can find all of the episodes on PodBean.com or iTunes. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Pauline Virgo - Tackling Falls And Improving Bone Health In Care

March 9, 2018

Pauline Virgo is a physiotherapist based in Devon and runs Zest Physiotherapy For Life, which specialises in physiotherapy for older people.

I was fascinated to talk with Pauline and learn more about reducing the risk of falls in care, how to get people moving about more and what can be done to support bone health.

Links

You can find the Zest Physiotherapy For Life Website HERE

Follow Zest on Twitter HERE

Connect with Pauline on LinkedIn HERE

The National Osteoporosis Society Website is HERE

You can find all of the episodes on PodBean.com or iTunes. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Martin Farrow - Genuine And Authentic Leadership Has To Be The Reality

March 2, 2018

Martin Farrow is the CEO at Optalis who provide a range of care services in the Wokingham borough and beyond.

In this episode we focus on leadership and culture within a care environment, and Martin talks in a very down to earth way about what leadership is in reality - as he says on a "wet Wednesday afternoon"

Links

You can find the Optalis website HERE

Follow Martin on Twitter HERE

You can find all of the episodes on PodBean.com or iTunes. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Carl Drinkwater - Driving The Change To Digital To Improve Compliance And Quality

February 23, 2018

Carl Drinkwater works for iCareHealth; who have a suite of software solutions for care homes, homes care and pharmacies.

I talk all things tech with Carl but don't let that put you off! We had a really great conversation about how the UK falls behind the US and Australia in terms of moving to digital and he really explains the benefits, how it can improve your compliance and ensure you have more time to deliver quality care.

Carl gives lots of considerations for any care provider who is thinking of making the switch to digital and explained that it should be treated as a change program; making sure the staff are involved and championing the project.

If you've been weighing up whether to "bin the biro" then this episode is for you.

Links

You can find the iCareHealth website HERE

Connect with Carl on LinkedIn HERE

Find iCareHealth on Twitter HERE

Read the iCareHealth Blog (including a few by me!) HERE

You can find all of the episodes on PodBean.com or iTunes. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

You can also follow and join in the conversation over on Twitter and keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Samantha Buckley - Award Winning Activities Coordinator

February 16, 2018

Samantha Buckley is the activities coordinator at the Boynes Care Centre in Worcestershire and last year she won The Carer Magazine award for "Unsung Hero".

I wanted to interview her to understand more about what an activites coordinator does, how she gets the most out of her job and how the sector could attract more people like her.

Links

You can find all of the episodes on PodBean.com or iTunes. You can also follow on Twitter to keep up with the latest interviews and share your comments. It's @CarePodcast.

As always, Thank you for listening! Sophie :)

00:0000:00

Karen Ritson - 15 Years Experience As A CQC Inspector

February 9, 2018

Karen Ritson worked for CQC for 15 years and has a wealth of experience as a CQC inspector. She left in 2017 and set up her own business; Outstanding Care Consultancy.

I couldn't wait to interview her and get her tips on how a service could improve its rating. This episode is absolutely full to the brim of great advice from Karen, I could have talked with her all day, and I'm sure there is something here for everyone to take away.

If you're struggling to scribble down notes then don't worry! Karen created a guide which is available as a free download - this is going to be an incredible resource for you so don't forget to click to download it!

Links

Top Tips To Achieve An Outstanding Rating is available here

Outstanding Care Consultancy website is here

If you enjoyed this start to series 2 then please share your thoughts with me on Twitter. You can find the podcast at @CarePodcast or find the podcast webpage on PodBean.com

Thank you for listening :) Sophie

00:0000:00