November 3, 2017
Amanda Odd is a care home manager who achieved the CQC rating "outstanding" whilst with her previous employer, at a 112 bed dementia specialist home.
She is now running a brand new service in Dover and I was excited to ask her about the challenges of running a home with brand new residents and staff.
Amanda shares an enormous amount of information in this interview about how to involve the local community, raise money and get to the bottom of what "person centred care" really should be. I'm sure you'll be reaching for a notepad to jot down future ideas!
You can find all of the episodes on PodBean.com or iTunes. You can also follow on Twitter to keep up to date with the latest interviews and share your comments. It's @CarePodcast.
Thanks for listening Sophie
October 27, 2017
Sara McKee is the founder of Evermore, a new model and aspirational lifestyle choice for older people. Sara is not a typical care leader and Evermore is not a nursing or care home, so I was intested to hear more about her vision.
With terms such as "Mulinello" and "Tribe" she is definately thinking differently about how older age living could be in the UK. She shares some fantastic stories about working with purpose and celebrating success which made this interview truly unique.
You can find Sara on Twitter here and Evermore on Twitter here
The Evermore website is here
I mention the "Happy" documentary on Netflix which talks about community living and older age living. You can find the trailer and website for the movie here
As always thank you for listening and join the conversation over on Twitter. You will find me @CarePodcast I always love to hear your throughts and comments. You can also find all the episodes online at PodBean.com :) Sophie
October 13, 2017
Julia Clinton is a care leader who ran an inner city home at the age of 31, moved into the corporate care sector, and is now back doing what she loves the most- having day to day interactions with residents, their families, and the frontline team.
Julia shares so much in this interview about how she took over a home which was at crisis point, and the steps she put in place to turn things around. We also talk about work life balance, winning care awards and Julia shares a great story about dancing grannies vs Honey G's. You'll have to listen to find out!
Julia is CEO of Sonnet Care Homes and their website is here
You can find Sonnet Care homes on Twitter - The New Deanery and St Mary's Court
You can watch the Sonnet Summer Fete (and dancing grannies) here
You can find all the podcast episodes on PodBean.com or iTunes. Don't forget to follow on Twitter @CarePodcast and I love reading your comments so please keep sending them in.
Thanks for listening, Sophie
September 29, 2017
Jessica Taylor is a manager who's home has been rated Outstanding in all 5 CQC catagories.
In this interview she shares about the joint effort from the whole company to get them there, and how she has every faith they will achieve it again. She talks refreshingly about wearing jeans and trainers to work because she's a carer first and heels aren't practical and we also get into how they celebrated those 5 outstanding stars.
Jessica works for London Care Partnership whose website is here
You can find all the podcast episodes on Podbean.com or iTunes. If you're on Twitter please follow @CarePodcast and it would be great to hear your thoughts or comments.
Thanks again for listening Sophie
September 22, 2017
Michelle Purse is a Facebook expert with over 20 years experience of helping very busy small business owners with all of their marketing needs.
She shares why having a Facebook page as a care company is a great way to build trust with potential residents and their families, attract new staff and promote events and fundraisers. The episode is jam packed full of ideas so have a notepad at the ready and if the last post on your Facebook page was a month ago she will give you enough ideas to keep you going for at least the next one!
Be sure to check out the links as Michelle has some great freebies for you to get started...
Facebook Fab, Michelle's FREE Facebook Bootcamp is available here
Download The FREE Facebook Content Planner here
My Outsourced Marketing Team Website is here
Michelle's Facebook Page is here and Twitter is here
As we said it would be great to see your Facebook Page so please share it with us! Especially if you have some great stories to share having listened.
You can find the podcast on Podbean.com or on Twitter @CarePodcast please share your thoughts and comments.
Thank you for listening Sophie
September 15, 2017
Nicola Kelly is an oustanding rated manager, who maintained the oustanding rating on a second visit to the home she was managing.
Nicola shares some great stories in this interview which I'm sure many will relate to; including how she felt like an imposter in the early days, how she finds it hard to find work life balance and a great story about one simple change she made in a home that made a big difference.
Find Nicola on Twitter here
Don't forget to share your thoughts on Twitter you can find the podcast by searching for The Road To Outstanding or @carepodcast
Thank you for listening Sophie
September 8, 2017
Cedi Frederick is MD of Article Consulting, who recently led the largest research and study of outstanding managers ever conducted in the UK.
In this interview he discusses the key takeaways from the research and also draws on his own previous experience as a Chief Executive at various care organisations, and how he strived to make a difference in the values and culture of the companies he was in.
"In Our Own Words" The Outstanding Manager Report
Find Cedi on Twitter here
Article Consulting Website
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Thank you for listening! Sophie.